Before Submitting A Support Ticket
In order to help speed up solution for your requests. Please follow steps below before submitting a new ticket. This is for the benefit of everyone in order to help find the solution for your question quickly.
- Make sure you are running the latest version of theme and the latest version of WordPress.
- Check out theme documentation for the answer to your question.
- Disable any additional 3rd party plugins you are using to check if it fixes the issue.
- If you still have the issue. Submit a ticket with URL of page which has issue.